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Questions before you order? Real people answer on WhatsApp and email, in English.

Compatible devices

Will Smartiflix work on your screen?

Almost certainly, if it was made in the last few years. Find your device below, see the recommended route and open its guide. Not sure? Send us the model and we will check before you pay.

Smartiflix fictional preview interfaces displayed on a TV, laptop, tablet and phone.
TV, laptop, tablet and phone

Device by device

Compatibility at a glance

Smartiflix device compatibility
DeviceWorks?How you watchGuide
Samsung Smart TV (Tizen)Most models from recent yearsA player app from the Samsung app storeSmart TV guide
LG Smart TV (webOS)Most models from recent yearsA player app from the LG Content StoreSmart TV guide
Android TV & Google TVYesA player app from Google PlayAndroid guide
Fire TV Stick & Fire TV CubeYesA player app from the Amazon Appstore or a trusted downloadFire TV Stick guide
Apple TV HD & 4KYesA player app from the App StoreApple TV guide
Android TV boxesYes, recent Android versionsA player app from Google PlayAndroid guide
iPhone & iPadYesA player app from the App StoreApple guide
Android phones & tabletsYesA player app from Google PlayAndroid guide
Windows & Mac computersYesA desktop player appSee below
RokuNot directlyAdd a Fire TV Stick or Android TV device to the same TVWhy

Requirements

Minimum requirements for a smooth picture

  • Internet speed

    About 10 Mbps per HD stream, 25 Mbps or more for 4K or several screens.

  • Stable connection

    A cable or 5 GHz Wi-Fi to the main TV. Stability beats raw speed.

  • Up-to-date software

    Install system updates; older software may not run current player apps.

  • Free storage

    Streaming sticks need a little free space for the app and its guide data.

Phones & tablets

Watching on a phone or tablet

iPhones, iPads and Android phones and tablets all work with a player app from their own store. They are handy for the kitchen, the bedroom or the second game on a busy Sunday.

On mobile data, keep an eye on your allowance: an hour of HD video can use around 1.5 to 3 GB. On Wi-Fi it makes no difference.

Many phone apps can also cast to a TV. If you plan to watch on the big screen most of the time, though, a dedicated TV app or stick gives a better and more reliable picture.

Computers

Watching on Windows, Mac or Chromebook

Windows and Mac computers use a desktop player app; we recommend one when you order. A Chromebook can usually run the Android version of a player app from Google Play.

Laptops are also a good way to test the service before setting up the TV, because typing the sign-in details on a keyboard is quick.

Good to know

Devices to check with us first

  • Smart TVs older than about six or seven years. Their app stores may no longer offer suitable apps.
  • Roku devices and Roku TVs. Their store rarely carries IPTV player apps; a streaming stick on a spare HDMI port solves it.
  • Game consoles. Options are limited and change often. A stick is usually simpler.
  • Unbranded TV boxes with very old Android versions. They may not run current apps safely.

How to find your model number

  • Smart TV: Settings → Support or About; or the sticker on the back.
  • Fire TV: Settings → My Fire TV → About.
  • Android TV / Google TV: Settings → System → About.
  • Apple TV: Settings → General → About.

A photo of that screen is all we need to check.

A television, laptop, tablet and phone displaying fictional Smartiflix interfaces.

Free compatibility check

Send us your model. Get a straight answer.

We will tell you whether it works, which app to install and whether a streaming stick would give you a better picture.

Prefer email? Write to [email protected]

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