Our approach
Smartiflix responds to clear notices of alleged copyright infringement. When we receive a valid notice, we act promptly to remove or disable access to the material identified, and we may terminate the accounts of repeat infringers.
How to send a notice
Send your notice by email to [email protected] with “DMCA notice” in the subject line. Under 17 U.S.C. § 512(c)(3), a notice must include:
- a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
- identification of the copyrighted work you believe has been infringed;
- identification of the material you believe is infringing, with enough detail for us to locate it (for example the channel name, title, date and time, or URL);
- your name, postal address, telephone number and email address;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law;
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf.
Incomplete notices may delay our response.
Counter-notices
If material you provided was removed and you believe this was a mistake, you can send a counter-notice to the same address. It must include your signature; identification of the material and where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the appropriate federal district court and will accept service of process from the person who sent the original notice.
Notices from Canada
Canada’s Copyright Act uses a “notice-and-notice” system for internet intermediaries. Copyright owners in Canada are welcome to send notices to the same address and we will handle them under the process above and any obligations that apply to us.
Designated contact
Copyright notices: [email protected]
Misuse of this process
Please only send a notice if you own the rights concerned or represent the owner. Knowingly misrepresenting that material is infringing may make you liable for damages under 17 U.S.C. § 512(f).
Questions about this page? Email [email protected] or message us on WhatsApp.