How paying works
- You choose a plan and message us on WhatsApp.
- We confirm that your device is compatible and confirm the exact total in US dollars.
- We send you the payment options for your order.
- Once payment is confirmed, your activation details arrive in the same chat.
The payment options available for your order are sent in the chat.
What we will never ask for
- Your full card number, expiry date or security code typed into WhatsApp, email or a form on this website.
- Your online banking password or one-time security codes.
- The password to your email, Apple, Google or Amazon account.
- Gift cards as payment.
If anyone asks for these while claiming to be Smartiflix, stop and contact us on the number listed on this website.
How to recognize a genuine Smartiflix message
Our official contact details are the WhatsApp number +212 781 768 546 and the email address [email protected], both shown on smartiflixhd.com. Other websites and social accounts may use similar names. If a message comes from any other number or address, do not pay; check with us first.
This website
smartiflixhd.com is served over an encrypted HTTPS connection. The contact form on this website does not collect payment details, and we ask you not to include any.
Receipts and records
Need a receipt for your records? Email us with your order email and payment date and we will send one.
If something looks wrong
If you were charged an amount you did not expect, charged twice, or think you may have paid an impersonator, contact us right away at [email protected]. For genuine Smartiflix payments, our Refund Policy explains your options. If you paid someone else, also contact your bank or card issuer.
Questions about this page? Email [email protected] or message us on WhatsApp.