Installation guide
Install Smartiflix on any screen, step by step
Choose your device below for the exact steps. Most setups are finished in one sitting: install a player app, enter your details, press play.
Before you start
Have these ready
- Your activation message from WhatsApp, open on your phone.
- The name of the player app we recommended for your device.
- Your TV remote — and ideally a phone keyboard app or USB keyboard for typing.
- A working internet connection on the TV or device (open any video app to check).
About player apps
Smartiflix works inside independent player apps such as IPTV Smarters Pro or TiviMate. These apps are made by other companies and are not affiliated with Smartiflix; we simply tell you which one works best on your device.
Stay safe
Never send your password or card details to anyone who contacts you claiming to be Smartiflix. We only use the WhatsApp number and email shown on this site.
Choose your device
Step-by-step installation
Samsung & LG Smart TVs
Update the TV
Settings → Support → Software Update (Samsung) or Settings → General → About this TV (LG).
Open the app store
Apps on Samsung, LG Content Store on LG. Search for the player app we recommended.
Install and open the app
Some TV apps show a device code or MAC address on first launch; if so, send us a photo of it.
Enter your details
Type the username, password and server URL, or we activate the device code for you.
Let the guide load
Give it a minute or two, then open a channel.
TV more than six or seven years old? If the app is not listed, a streaming stick on a spare HDMI port is usually the quickest fix.
Fire TV Stick, Stick 4K & Fire TV Cube
Search the Appstore first
From the Home screen, use Find → Search and type the app name we recommended.
If it is not listed
We send you a trusted download code to use with the free “Downloader” app, and explain the one setting to allow it.
Open the player app
Choose the sign-in type that matches your activation message.
Enter your details
Use the on-screen keyboard or the Fire TV phone app for easier typing.
Add the app to your Home row
Long-press Home → Apps, highlight the player and choose Move to front.
Only install apps from the Amazon Appstore or a source we have confirmed for you. Never install a random file someone sends you.
Android TV, Google TV & Android boxes
Open Google Play
On Google TV, use the Search tab; on Android TV, open the Google Play Store app.
Install the recommended player
Check the developer name matches what we told you.
Sign in
Choose Xtream Codes / username login or playlist URL, as in your activation message.
Check the time zone
Settings → System → Date & time, so the guide shows the right hours.
Android phones and tablets follow the same steps, using the Play Store on the device.
Apple TV HD & Apple TV 4K
Open the App Store
Search for the player app we recommended for tvOS.
Install and open it
Some apps charge a one-off fee or subscription of their own; we always mention it first.
Add your login
Use your iPhone as a keyboard: a typing notification appears when a text field is selected.
Choose a picture setting
Settings → Video and Audio → Match Content helps live TV look natural.
iPhone and iPad use the same App Store steps.
iPhone, iPad, Android phones & tablets
Install the player app
From the App Store or Google Play.
Paste your details
Copy them from the WhatsApp message and paste into the app — no typing needed.
Choose Wi-Fi or data
Many apps let you lower the quality on mobile data to save your allowance.
Phones are the easiest place to test your login before setting up the TV.
Windows, Mac & Chromebook
Install the desktop player
We send you the recommended app for Windows or macOS; Chromebooks use the Android app from Google Play.
Add your login or playlist
Paste the details from your activation message.
Go full screen
Double-click the video, or connect the laptop to a TV with an HDMI cable.
A wired connection helps on laptops too, especially for live sports.
Common errors
What the message on screen usually means
| You see | Likely cause | Try this |
|---|---|---|
| “Invalid username or password” | A typo, an extra space or wrong capital letter | Re-enter slowly, or paste from your phone |
| “Server not found” / “Unable to connect” | Server URL incomplete or internet down | Include “http://”, then test another app on the TV |
| “Account expired” | The plan end date has passed | Message us to renew |
| Endless loading circle | Weak Wi-Fi or the device needs a restart | Restart router and device, then try a cable |
| Guide shows the wrong times | Time zone mismatch | Set the time zone on the device and the app’s guide offset |
Once you are in
Make it feel like home
Build a favorites list
Long-press or hold OK on a channel to add it to favorites, so your top ten are always one click away.
Set a parental PIN
Most player apps have Parental control in settings: choose a PIN and lock categories you want to keep for grown-ups.
Hide categories you never use
A shorter list is quicker to browse with a remote. You can always unhide them later.
Installation questions
How long does it take to install Smartiflix?
On a recent Smart TV, streaming stick or phone, installing the app and signing in usually takes a few minutes. The first load of channels and guide data can take another minute or two.
Can someone install it for me?
We guide you live on WhatsApp, one step at a time, with photos if needed. It is a bit like having someone next to you on the sofa.
Do I need to install anything on my router?
No. Everything happens in the player app on your screen.
Is it safe to enable “apps from unknown sources” on Fire TV?
Only for a download source we have confirmed for you, and you can switch the setting off again afterwards. Details are in the Fire TV Stick guide.
Live help
Prefer someone to walk you through it?
Message us, tell us your device, and we will guide you screen by screen.
Prefer email? Write to [email protected]